PRIVACY POLICY
Through this website, personal data necessary for the management and maintenance of some of our services are collected.
We inform you that the owner of the website (responsible for the treatment) complies with Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights (hereinafter, LOPDGDD), the EU Regulation 2016/679, General Data Protection (hereinafter, RGPD) and other regulations in force and applicable at all times, ensuring the correct use and treatment of the user's personal data.
In accordance with article 13 of the RGPD and 11 of the LOPDGDD, this Privacy Policy applies to the processing of personal data that VOLGA PRITOK SL performs as data controller, in relation to the data that users and/or customers (individuals) provide as a result of the request for information and/or contracting of the services and/or products that it provides and markets through this web page, or collected in any of the sections of the page.
Identity of the person responsible for processing your personal data
Responsible for the treatment: VOLGA PRITOK SL
Address: PASSEIG ENRIC PRAT DE LA RIBA 48, 08320, EL MASNOU (BARCELONA)
NIF: B67384057
PURPOSES OF PROCESSING YOUR PERSONAL DATA
Your personal data will be used for the generic purpose of management and control of the commercial relationship established between the user and the data controller, and specifically for:
Manage full access and correct use of services and/or products by users.
To communicate with users in response to incidents, requests, comments and questions made to us through the services and/or products, as well as the contact forms on our website (including emails and/or telephone calls) .
To provide, update, maintain and protect the services and/or products and activities.
To offer new services and/or products, special offers or updates.
Where appropriate, manage personnel selection processes in selective processes of workers and/or collaborators.
Communications: We may send you emails, messages and other types of communication in reference to the services and/or products, technical questions and changes in them. These communications are considered part of the services and/or products and you cannot opt out of them.
In your case, commercial communications (marketing): We may use your personal data to contact you, both electronically and non-electronically, to carry out surveys, obtain your opinion about the service provided, and, occasionally, to notify you of changes, important developments of the services and/or products, offers and/or promotions of our services and/or products or third party companies related to us. These commercial offers will, in any case, be expressly and separately authorized by the user, who can revoke their consent to receive these notifications at any time using the mechanism implemented for that purpose in them, or from the account preferences. of client.
We will not treat your personal data for any other purpose beyond those described above, unless it is imposed by law or there is a judicial and/or administrative requirement that implies data processing for purposes other than those stated.
CONSERVATION PERIOD
The personal data provided will be kept and processed as long as the service and/or product provision relationship is maintained, without prejudice to the possibility of exercising your data protection rights (access, rectification, deletion, opposition, limitation, portability and not be subject to automated individual decisions).
The personal data of the people interested in receiving information about the services and/or products will be kept in the system indefinitely as long as the interested party does not request its deletion.
LEGITIMATION OF TREATMENT
VOLGA PRITOK SL treats your personal data in accordance with the following two legal bases: Consent of the interested party (1) and legitimate interest (2).
1. The consent of the interested party provided for the purposes described above, which will be requested:
Before proceeding to process your data,
In the process of registering as a client or,
At the time of sending communications from VOLGA PRITOK SL.
The requests for information that you send us require that the interested party voluntarily provide us with the necessary data to be able to assist you or provide you with the services and/or products. However, the interested party may freely refuse to provide us with said data or, subsequently, revoke the consent previously granted to process their data, although this refusal will imply the impossibility of us being able to attend to their request.
2. The legitimate interest of VOLGA PRITOK SL in maintaining and retaining its customers and/or users and better meeting their previously expressed expectations or interests, for example: improving the products and/or services offered, managing requests, queries or claims, offering products similar to those contracted, inform about current promotions and discounts, among others. Everything indicated above will be understood without prejudice to the fulfillment by VOLGA PRITOK SL of the rest of the obligations related to sending commercial communications electronically.
VOLGA PRITOK SL understands that, by providing us with their personal data, the interested party guarantees and is responsible for the veracity, timeliness and accuracy of the same, and that they expressly accept and consent to their treatment for the purposes described above.
RECIPIENTS OF INTERNATIONAL ASSIGNMENTS OR TRANSFERS.
In general, VOLGA PRITOK SL will not transfer your personal data to third parties unless we are legally obliged to do so or you have expressly authorized us when using our services and/or products.
VOLGA PRITOK SL will not make international transfers of personal data collected through this website, except in the following cases:
That the international transfer of data is necessary for the execution of a contract or pre-contractual measures in which the interested party is a party.
That the international transfer of data is necessary by application of current legislation.
That the international transfer of data takes place by means of the express consent of the interested party.
That the international transfer of data takes place because the website is hosted on servers located outside the European Economic Area.
In any case, in cases in which international data transfers may take place, VOLGA PRITOK SL will verify that the data importing country guarantees an adequate level of protection in application of current regulations.
RIGHTS OF INTERESTED PERSONS.
The data protection regulations allow you to exercise your rights of access, rectification, opposition, deletion (“right to be forgotten”), limitation of treatment, portability and not to be subject to individualized decisions before the data controller. Next, we explain what these rights consist of:
Right of access: Allows the interested party to know and obtain information about their personal data subject to treatment.
Right of rectification: It allows correcting errors, modifying the data that turns out to be inaccurate or incomplete and guaranteeing the certainty of your personal data.
Right of deletion: Allows you to request the deletion of your personal data when they are no longer necessary for the execution or provision of the service.
Right of opposition: Allows the interested party not to carry out the processing of their personal data or its termination, except for legitimate reasons or for the exercise or defense of possible claims, in which case we will keep them blocked during the corresponding period.
Right to oppose the sending of advertising: Interested parties may oppose the sending of commercial communications. In that case you can revoke your consent to receive these notifications at any time.
Limitation of treatment: In certain circumstances, the interested parties may request the limitation of the treatment of their data, in which case they will only be kept for the exercise or defense of claims.
Data portability: Interested persons can request to receive the data that concerns them and that they have provided us or that – whenever technically possible – we send them to another data controller of their choice, in a structured format of common use and mechanical reading.
Right not to be the subject of automated individual decisions (including profiling): Interested persons have the right not to be the subject of a decision based on automated processing that produces legal effects or significantly affects the interested party.
Possibility of withdrawing consent: The interested party has the right to withdraw the consent given at any time, without this affecting the legality of the treatment based on the consent given at the time of providing us with their data.
If you wish to exercise any of the exposed rights, please contact us through the contact information that appears in "Identification of the person responsible for the processing of personal data", in which you include the following information: Name and surnames, ID number, postal and/or electronic contact address, indicating the type of right and specifying its conditions. We may ask you for additional information in order to verify your identity.
Possibility of claiming before the Control Authority: VOLGA PRITOK SL also informs you of your right to file a claim with the Spanish Data Protection Agency (www.agpd.es) if you consider that the treatment does not comply with the regulations valid.
ADDITIONAL INFORMATION
Minors
VOLGA PRITOK SL recommends the use of this website to people over 18 years of age. If minors under 14 years of age access, the consent of the minor's parents, guardians or legal representatives will be necessary in order to process their personal data. The parents, guardians or legal representatives of the minor will be solely responsible for the content to which the minor may have access when visiting our website.
Social networks
It is possible that VOLGA PRITOK SL has profiles on different social networks. It is also possible that the user can access the private spaces that may exist on this website through their social network accounts, instead of accessing with a username and password. In these cases, users who provide their personal data with the information available through their account and/or user profile on social networks are informed that this is responsible for the processing of data that is carried out, unless expressly informed of other conditions in a specific treatment.
Conservation of certain data
VOLGA PRITOK SL informs that, in compliance with the provisions of Law 25/2007, of October 18, on the conservation of data related to electronic communications and public communications networks, it must retain and preserve certain traffic data generated during the development of the communications with the purpose of transferring them to the legitimate authorities, when the legal circumstances foreseen in it concur.
Recorded data
Our servers collect information automatically when the user uses the services of the websites. This log data may include the IP address, the identification of the device from which the products are accessed, the operating system, and the configuration of the device, among others.
Security measures
In addition, you are informed that the owner of the website (responsible for the treatment) has implemented the necessary technical and organizational security measures to guarantee the security of your personal data and prevent its alteration, loss and treatment and/or access. unauthorized, taking into account the state of technology, the nature of the data stored and the risks to which they are exposed, whether they come from human action or from the physical or natural environment. Likewise, additional measures have been established in order to reinforce the confidentiality and integrity of the information in your organization, continuously maintaining the supervision, control and evaluation of the processes to ensure respect for data privacy.
cookies
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